I can't sign in to my admin
Reset your admin password by email, or use a recovery code if you lost your authenticator.
Reset your password from the admin sign-in page with the email address on your owner account.
- On the admin sign-in page, select Forgot your password?.
- Enter your Email address and select Send Reset Link.
- Open the email and select Reset Password.
- Enter a New password of at least 8 characters, confirm it, and select Reset Password.
- Sign in with the new password.
If you're asked for a two-factor code and no longer have your authenticator, choose Use a recovery code and enter one of the codes you saved when you turned two-factor on.
If this didn't work
- No email arrives: check spam, and check you used the email on your owner account. You'll see the same message whether or not the address has an account, so a typo looks like success. Members use a different member sign-in.
- The link says it is invalid or has expired: request a new one from Forgot your password? and use the newest email.
Follow the recovery steps yourself, and never send anyone your password, reset link or recovery codes, including us. If you've lost both your password and every way to pass two-factor, email us from your owner address.