Import subscribers from Kit, Mailchimp, Circle or a CSV
Upload a contacts CSV from your email tool or community; Facet updates existing people and never resubscribes anyone who opted out.
Export your list as a CSV, then import it as Subscribers with Kit, Mailchimp, Circle or Other (CSV) as the source.
- Export your contacts as a CSV from your email tool or community.
- In Facet, open Settings, then Import your work, and choose Subscribers.
- Under Coming from, pick Kit, Mailchimp, Circle or Other (CSV), and upload the file.
- If Facet asks you to Match your columns, choose which column holds the email and name.
- Select Preview (nothing is written) and read the report, then Import now.
If this didn't work
- Facet asks you to confirm consent: tick it only if everyone in the file agreed to get emails from you. Students who only bought a course belong in Enrollments instead.
- Rows show Skipped (plan cap): your plan's subscriber limit was reached. Compare plans in Billing.
Existing contacts are updated, never resubscribed: anyone unsubscribed stays unsubscribed, and an email listed twice counts once.