Moderate comments and handle reported content
Turn on comments for a post or project, moderate them in Comments, and review reports filed about your site.
Reader comments are moderated in People > Comments, and reports filed through your site's report form arrive in Content safety cases.
To turn on comments (Studio and Creator):
- Open a Facet from Facets and switch on the Comments section under Content Sections.
- Choose a Content type (posts, projects or custom content), then the published, public item to discuss. Comments switch on for that item when the Facet saves.
To moderate:
- Open People, then Comments.
- Use the Pending, Approved, Spam and Reported tabs.
- Approve, Reject, Mark as Spam, Pin or Delete each comment, or tick several and use the bulk buttons. On a reported comment, choose Resolve or Dismiss.
Visitors can also report harmful or illegal content from the link in your site footer. Those reports open as cases under People > Content safety cases, where you select a case to review its evidence and record a decision.
If this didn't work
- I can't pick the item I want to discuss: only published, public posts, projects and custom content are offered. Publish it and set it to public first.
- I don't see Comments in People: comments are part of Studio and Creator.