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Import guides

Moving from Kajabi to Facet

Kajabi lets you export your contacts as a CSV. Contacts and student access come over by CSV; the course itself is rebuilt from a simple list of modules, lessons and video links.

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The safe order

  1. Pick one course to move first and leave the rest on Kajabi.
  2. In Facet, open Settings → Import. Rebuild that course from a manifest, then import its students' access, then your contacts. Every import runs as a dry run first and can be rolled back.
  3. Check the course the way a student will see it before you tell anyone.
  4. Let the subscriptions you already have on Kajabi run out instead of cancelling them early. Move the next course when you're ready, and cancel Kajabi last.

Export your data from Kajabi

These steps were checked on October 30, 2026 against Kajabi's own help articles, linked below. Menus change, so if a button has moved, follow the article.

  1. In Kajabi, open Contacts.
  2. Filter the list if you like, select the contacts (or choose Select All for the whole segment), open Bulk Actions and choose Export, then Submit. Kajabi emails the CSV to the address on your account.
  3. Download the CSV from that email within 3 days, before the link expires. If it expires, export again.

For videos you uploaded to Kajabi, open the lesson, then Video Actions, then Download Video, and repeat for each lesson. Keep your own copies of your lesson text and files too before you cancel.

Kajabi's own help articles

What moves to Facet and what doesn't

This list comes from what Facet's importers do today. Nothing is read out of a Kajabi course file.

  • Contacts Moves

    Name and email from your CSV. Duplicates merge, and anyone already on your Facet list keeps their current status.

  • Unsubscribes Partly

    If your export has no unsubscribe column, you confirm consent when you import. Remove anyone you know has opted out first.

  • Tags Partly

    Imported if your export includes a tags column.

  • Student access Partly

    From the Products column when your export has one. Otherwise export one product at a time and choose the Facet course.

  • Course outline Partly

    Modules and lessons come from a simple manifest (a CSV you write), up to 200 modules and lessons per import. The course lands as a draft.

  • Videos Partly

    On Studio and Creator, Facet fetches each video from the link in your manifest. It has to be a link Facet can reach, so download your videos from Kajabi first and host them somewhere reachable.

  • Paid subscriptions Partly

    Not a file import. If your students pay through your own Stripe account, connect that account in Facet and adopt the active subscriptions. Past sales history stays behind.

  • Quizzes, drip schedules, downloads Doesn't move

    Not in the manifest. Rebuild them in Facet's course builder.

  • Passwords, progress and more Doesn't move

    Passwords, student progress, comments, certificates, saved cards, page designs, automations and email sequences stay behind.

Imports preserve consent: contacts who unsubscribed on your old platform arrive unsubscribed here and are never re-mailable by accident.

What would Creator or Studio cost you?

Type what you pay your current platform and what you sell in a month. Nothing is sent anywhere and there's no email to hand over.

On these numbers you pay 149.00 US dollars a month today. The same month on Facet would cost 39.00 US dollars on Creator, with no platform fee on 1,000.00 US dollars of sales, or 45.00 US dollars on Studio.

What customers pay you in a month before tax, in your selected currency.

One month, side by side

What you pay today
149.00 US dollars
Creator 39.00 US dollars plan + 0.00 US dollars platform fee
39.00 US dollars
Studio 15.00 US dollars plan + 30.00 US dollars platform fee
45.00 US dollars
Start with Creator
  • Creator takes no platform fee. Studio takes 3% of your sales, never more than 99.00 US dollars a month.
  • Card processing fees are separate. Stripe charges them on any platform, so they are left out of both sides.
  • Facet prices checked on October 30, 2026. Monthly billing; annual billing costs less.

Moving from somewhere else?

Move one course first and see what lands.

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Card required. No charge until the 30-day trial ends; cancel before then and you pay nothing.