My site looks wrong or my changes aren't showing
Check for unpublished drafts, custom CSS, colour mode and custom scripts, and roll back with a restore point.
Most of the time the live site is showing exactly what was last published: check for an unpublished draft first, then anything you've added on top of the design.
To check what's going on:
- Open Homepage to reach Site Studio and read the bar at the top. If it counts unpublished changes, choose Preview changes, then Publish changes.
- Reload your public site. Facet refreshes the public copy when you publish, which can take a moment.
- In Design, open Advanced: custom CSS. Custom CSS applies after the design system, so remove or fix rules that clash, then preview on desktop, tablet and mobile.
- Check Colour mode in Design. Follow visitor preference shows dark mode to visitors who use it, so test your site both ways, or choose Always light or Always dark.
- If the problem shows only in a private window, check Head HTML and Body-end HTML in Site Settings. Those snippets run only for signed-out visitors, so a broken one can change the layout for them alone.
If this didn't work
- I published something by mistake: open Publish & recovery in Site Studio and use Review and restore on a restore point. Only Site Studio settings are restored; your posts, courses, members and files are untouched.
- A Look change went live straight away: restoring or resetting on the Compare Looks page changes the live site. Use Restore points on that page to go back.
A missing item is usually about selection, not design: check it's published and public, and that its section includes it.